*** Please note with the current COVID-19 regulations and working from home environment, there is a day or two delay in dispatching orders. The courier is operating as normal. ***
All orders are dispatched one day after the order was placed, provided that proof of payment is received before 9AM the next morning. (Example: An order placed on Wednesday will be shipped on Thursday, as long as payment is received before 9AM Thursday, when the courier collects the day’s orders. If proof of payment is received only after the courier has collected, this will delay the dispatch with another day, in this example to Friday.)
We use The Courier Guy to deliver all orders. If you live in Cape Town or surrounding areas (including southern and northern suburbs) then please select the Local Courier Cape Town option for R55. They aim to deliver on the same day that we dispatch.
If you live anywhere else in South Africa, please select the Nationwide Courier option for R105. They aim to deliver next day in major cities, but rural areas and smaller towns take a couple of days.
In either case, there are no deliveries over weekends.
Need replacement strings? It doesn’t make sense to pay for a courier if you only order strings. We can send you 5, 10 or 15 replacement strings via the Post office’s registered mail service at a cost of R30. Please get in touch to arrange as this option is not available to select at the checkout. The letter/package may need to be collected from your nearest post office.